Time Systems Support

Time Systems Support

kb Knowledge Base Article

XactTime Call Back Configuration

Environment

The information in this article applies to:

Summary

Call Back Configuration

Enabling the Call Back feature, allows one of two options for employees who get called back
to get paid for that call back. This feature works only via the web login. The employee will
have the option in the Actions drop down menu to select the Call Back Action.

User submitted image

1. Use Create Time to assign the employee called back a minimum time duration for the
call back. Enter in the duration received along with the rate that the time will be paid at.
If the Create Time option is selected, the Call Back action will act just like a clock in but
allows a guaranteed minimum duration to be assigned. When the shift has ended the
user will simply clock out.
2. Use Pay Adjustment is used to pay a specified amount as a Pay Adjustment. Select
the Rate at which the Call Back will be paid at, enter amount received along with the call
back export code. No clock out is required and no time is posted to the Timesheet.
3. Click Apply Changes to complete the entry.

Article

KB0045 Published 28th Oct 2013


THE INFORMATION IN THIS DOCUMENT IS PROVIDED ON AN AS-IS BASIS WITHOUT WARRANTY OF ANY KIND. PROVIDER SPECIFICALLY DISCLAIMS ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL PROVIDER BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL OR INCIDENTAL DAMAGES, EVEN IF PROVIDER HAS BEEN ADVISED BY USER OF THE POSSIBILITY OF SUCH POTENTIAL LOSS OR DAMAGE. USER AGREES TO HOLD PROVIDER HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, LOSSES, LIABILITIES AND EXPENSES.

Back To List

Warning [2]
file_get_contents(doc/VERSION) [function.file-get-contents]: failed to open stream: No such file or directory in htmlfooter.inc.php @ line 27 file_get_contents() include()

SiT! v3.67 p2 (18 August 2012)
Revision Build No.